Servicenow administration training
Our ServiceNow Admin Training is specially designed to get experts in the Servicenow admin.
Explore the UI, Application Navigator, Mobile Interface, Plugins, and Branding Options. Work with Lists, Filters, Forms, and Search Capabilities.
1. UI Essentials Lab: Configure Navigation, UI, Search, and Branding options.
2. Configuration Essentials Lab: Manage and Configure Incident, Problem, and Change Lists, and Forms, then Create and Apply Filters.
Configure User Accounts, Groups, and Roles.
1. User Administration Lab: Add Users, add new Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to new Groups, Create and Test New Assignment Rule.
1. Tables Lab: Create new Tables, Applications and Modules.
2. Import Sets Lab: Work with Import Sets and Transform Maps.
3. CMDB Lab: Add and Map Configuration Items (Cis)
1. Knowledge Management Lab: Create and Attach Knowledge Base Articles.
2. Service Catalog Lab: Create Service Catalog Items, Variables, and Create a Service Catalog Order Guide.
3. Workflows Lab: Modify and Test Workflow and Approvals
4. SLAs Lab: Define an SLA for Catalog Requests
5. Reports Lab: Explore the Reporting Application to review Report Types, work with Gauges and Homepages, and create a report from a list
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