Top 5-Trends Transforming E-Commerce and Online Retail in 2020
Businesses are looking for new ways to solve the eternal mystery called a customer. They are trying to devise new ways to forge connections with them and to make their brands click. What’s the secret of standing out in the crowd of ‘me-too’ strategies? What are the trends that the brands ar6e missing out on? As we usher in 2020, it is time to find out what they can do to strike a connection with untapped markets and be more customer-centric!
So, don’t wait and scroll down for the lowdown of 5-top trends of online retail and e-commerce for the year 2020!
Amazon Prime spoilt its customers with same-day delivery. As if it weren’t enough, the launch of Amazon Prime Air has started to deliver the packages in thirty minutes or even less! No wonder, the 30-minutes-or-free generation isn’t willing to wait anymore or even for a week to get their products delivered. This recent shift in logistics has prompted customers to expect faster delivery and enhance the convenience of online stores with the immediacy of offline stores. And it shouldn’t come as a surprise that eighty-eight per cent of customers are willing to compensate for faster delivery and shipping. Because it is the only hurdle that stops the online users from buying online especially when time is of the essence.
The Power of Influence
Hype beast found out that influencers are losing their charm on commoners. Some of them are being ousted and called out forscamming (Fyre Festival, remember?) whereas some of them could sell onlythirty-six t-shirts despite hav""