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Service Management Senior Learning Specialist ( ITIL Trainer) jobs

2021-12-09 9 Engineering

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Service Management Senior Learning Specialist (ITIL Trainer

Service Management Senior Learning Specialist ( ITIL Trainer)
Key objective of the role, is to deliver, design, develop, or customise professional learning courses (or portfolio topics) while building positive relationships and sharing expertise internally and externally.

Responsibilities:

Extensive knowledge of best practice, service management frameworks and standards (Inc. ITIL, SDI, SIAM etc...)
ITIL 4 Managing Professional
ITIL v3 Expert
Ability to plan activities/sessions that stretch and challenge learners of all backgrounds, abilities and dispositions,
Excellent presentation, facilitation and coaching skills,
Ability to apply theoretical understanding of effective practice in teaching, learning and assessment, enabling learners to share responsibility for their own learning and assessment and encourages learners to take a responsible and conscientious attitude to their own work and study,
Know and understand how to assess the relevant subject and curriculum areas using different methods and able to link theoretical specialism knowledge to work experiences to support assessment of learning,
Ability to manage and influence group dynamics in the learning environment by giving learners regular feedback and encouragement.
What we can give you:

Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
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