The VCC - Remote Live Production

   2022-04-20       20        Technology
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Channel Description : The Video Call Center is a production service & technology company, provides state of the art tools and workflows for today's creators. Get an advanced live, recorded and remote production solutions workflow and live broadcast software for the sports, news and entertainment industry. Contact us today!
Channel Link : https://padlet.com/thevcctvny/Article
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Title : Get Reliable Remote Production Solutions at The Video Call Center, LLC
Description :
Smart Phones make smart television.
Today’s television programmers need to find innovative approaches to interact with their audiences. At the same time, IP video tools are getting better, smartphones are smarter and viewers increasingly want their opinions to be part of the story.
The Video Call Center has seen these trends converging and has been hard at work developing a suite of tools to permit program producers to marry the benefits of video over IP so viewers, experts and celebrities can participate in live and live to tape programming.
VCC’s suite of tools are being used to create hundreds of hours of programming, incorporating thousands of live callers from all over the world to make the shows engaging, fun and very, very interactive. This enables programmers to create an open conversation with their audience while maintaining editorial control, high quality and limiting costs. The result is a new genre of video caller talk television, that supports breaking news, political specials, game shows and more. All with no additional cost for remote content acquisition. Working with virtually any Video over IP application, viewers, experts, reporters and stars can all participate with their smartphones and computers from wherever they are to create what we’ve dubbed “Participatory Television.”
Get advanced remote production solutions for the sports, news, and entertainment industry. For more information, visit us at https://www.thevcc.tv/about-vcc/
 
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Post Date : 08/25/2021
Title : NBCUniversal Syndication Studios Re-signs Video Call Center as Live Remote Production Partner for “Maury” and “The Steve Wilkos Show”
Description :
STAMFORD, CONN. AND PALISADES, N.Y. (PRWEB) NOVEMBER 03, 2021 — The Video Call Center, LLC (VCC) today announced that the company has been selected as a technology partner for the second consecutive year by NBCUniversal Syndication Studios to bring live remote guests to Maury and The Steve Wilkos Show for the 2021-2022 broadcast season. VCC smartphone-based, remote contribution services provide clients with a reliable solution for booking virtual, top-tier guests in shows that offers the highest-quality low-latency audio/video while dramatically reducing travel costs and environmental impact.Stamford Media Center’s Vice President and General Manager, Vinnie Fusco, said,


“re-signing our agreement with VCC makes perfect sense for the production of our nationally syndicated shows like Maury and The Steve Wilkos Show. We began working with VCC initially at our Stamford Media Center Studios to address pandemic-related production challenges but discovered that VCC’s remote production technology is a cost-effective way to work. As we continue to produce our shows in a safe COVID-compliant manner, VCC gives our producers the tools to book dynamic remote stories that make our shows compelling.”


This is the second consecutive year NBCU Syndication Studios has selected VCC to provide live remote production services. For the previous season, VCC enabled more than 800 remotes for the two shows, including as many as 22 guests in a single production day. The VCC package provided last season to the Stamford Media Center provided pre-production call-producing services, technology, as well as live support during production hours.


VCC CEO Larry Thaler said,


“High-energy shows like Maury and The Steve Wilkos Show depend heavily on great banter between show hosts and guests who may be anywhere in the world. VCC enables NBCU Syndication Studios to extend its reach to access the most relevant guests and have them on air in real-time at the highest quality. VCC helps producers achieve their goals by managing the key pre-production steps and providing advanced technology to ensure effortless, face-to-face conversations occur between studio hosts and their guests.”


VCC’s StageDoor™ feature enables remote VIP guests to join the production simply by clicking a texted or emailed hyperlink, with no need to create user names or download software, making participation simple for new contributors. This link connects them with an experienced VCC Call Producer who utilizes VCC’s new Tenaciti™ feature to optimize the connection for each guests’ device and bandwidth for the best possible audio and video during long-duration shoots. VCC Call Producers also take cues from the Stamford Media Center creative team to ensure that guests are fully prepared for their appearance, know what to expect, and look their best. During production, VCC’s patented technologies deliver hyper-low-latency video return and IFB mix-minus for effortless interaction between host and guest.


All VCC systems are available as SaaS (Software as a Service) do-it-yourself solutions or VCC’s white-glove, full-service Caller Cloud. Visit http://www.thevcc.tv for more information.

Post Date : 12/20/2021
Title : Intersport Taps VCC Live Remotes by Smartphone
Description :
Top Sports and Entertainment Producer Sees VCC Platform as Opportunity to Break New Creative Ground and Increase Fan Engagement  

The Video Call Center (VCC) announced today that Intersport, a leading creator of sports, lifestyle and entertainment-based marketing platforms, will use the VCC video-caller based television platform to expand its live Twitter coverage of upcoming marquee events including basketball’s Dos Equis 3X3U National Championship.
“Our mission when producing events is to give the viewer an experience that is as close to being there as possible. The Video Call Center adds a whole new dimension to how we achieve that,” says Intersport Executive Producer, John Paquet. “VCC live remotes by smartphone make it feasible to augment traditional coverage with live cameras that are literally anywhere. Our hosts, fans in the stands—we can have anyone contribute their perspective while keeping complete editorial control to protect the high standards our sponsors and event-holders expect from Intersport.”
Coverage of the Dos Equis 3X3U National Championship will stream live on Twitter beginning April 5th. Intersport producers will use the VCC platform to capture the first-ever live, fans-eye view of the competition. Fans in the stands will have the opportunity to take to the air, using their smartphones to deliver their own live commentary, reaction, and views from their seats courtside and throughout the venue. VCC call producers will provide call screening to ensure only the best, most appropriate fans are delivered to the Intersport control room for integration into the live stream.
The VCC is the leader in video caller-based television production. The VCC makes it possible to leverage the world’s billions of smartphones to enhance remote coverage while lowering the costs of live remotes and production. VCC’s reliable, proprietary solutions enable traditional and online media companies to enhance their production techniques and innovate entirely new, live and live-to-tape content formats that bring stars, experts, journalists, athletes, and everyday audience members to air directly from video calling apps already on their smartphones, laptops, and tablets.
“Intersport has a well-earned reputation for bringing creativity and innovation to its live event coverage,” said VCC CEO Larry Thaler. “They immediately recognized the creative potential of using VCC live video caller remotes to enhance their productions. We are thrilled to be supporting Intersport in fulfilling its vision.”
Intersport has been an award-winning innovator and leader in the creation of sports, lifestyle and entertainment-based marketing platforms. With expertise in Sponsorship Consulting, Experiential Marketing, Hospitality, Customer Engagement, Content Marketing, Productions and Sports Properties, this Chicago-based Marketing & Media Solutions Company helps their clients to create ideas, content, and experiences that attract and engage passionate audiences.
VCC clients have created a wide variety of program types including sports programming, unscripted entertainment programs, news, national syndication, comedy, and celebrity gossip. From low-cost IP remotes originating anywhere in the world to the most audience-engaged live programs, the Video Call Center is an essential part of today’s most innovative productions. The VCC has incorporated more than 6,500 live video calls into more than 700 programs, that have been broadcast live on television, cable, and the Web.
About The Video Call Center, LLC
The VCC is a technology and production services company devoted to handling large numbers of IP Video remotes-by-smartphone and putting them on the air through patented caller acquisition technology, workflow and assistive automation (US patents #8,767,031, #9,654,731, China patent #ZL 201380050976.3, and other patents pending). The VCC licenses its software and provides caller acquisition and production services. VCC has helped clients produce hundreds of programs for broadcast and the web, supporting Major League Baseball, Sony/TEGNA, Fox TV Stations, Discovery, Fox Sports Networks, and TLC. Examples of video caller television programs and complete information about the VCC are available at https://www.thevcc.tv/.
Post Date : 02/24/2022
Title : FS1 Taps The VCC for Third Consecutive Year to Corral Live Remote Guests for ‘The Herd with Colin Cowherd’
Description :
By making high-quality live remotes by smartphone easy for guests and show producers, VCC Caller Cloud helps FS1 daily talk show The Herd keep sports conversation fresh and timely.


The VCC (The Video Call Center) today announced that for the third year in a row it has received a contract extension from leading national 24-hour multi-sport cable channel FS1. In particular, FS1 relies on VCC Caller Cloud – a white-glove service for bringing live guests to air from anywhere in the world – for the daily studio show ‘The Herd with Colin Cowherd’. 
“The sports world moves fast, which means that we often don’t know until the last minute what guests will be the most relevant for that day’s show. The VCC gives producers and talent bookers for The Herd flexibility and confidence to reach out to the most relevant sports figures at a moment’s notice. VCC’s Call producers are a polished, professional, and seamless part of our show staff. The VCC is an integral part of the look and feel of The Herd.” 
Mike Wilken, Senior Vice President, Systems and Technology.

 

VCC’s Caller Cloud solution is a complete solution that combines patented technologies and the support of expert video call producers to add live remote contribution to live television production. To date, Caller Cloud has been used to deliver more than 20,000 remotes for streaming, cable, and broadcast programs. Caller Cloud removes complexity for busy, remote guests by eliminating the need to download anything to their device. VCC’s well-regarded AirFirstTM platform makes connecting as easy as clicking a link sent to them by text or email. VCC’s exclusive technologies enhance and stabilize the connection between guests and the production so that the guest is comfortable, looks great, and can engage in uninterrupted conversation with a show’s cast.  Because VCC’s Call-Producers perform their function across many clients, their experience level is among the highest in the industry.  

 

VCC CEO Larry Thaler said, “Today’s live studio shows need both speed and quality when it comes to connecting with live guests. At the VCC, our job is to eliminate the need for producers to compromise between those two requirements. Whether The Herd wants to reach a busy coach in their office on game day or an A-list celebrity on vacation in an exotic locale, the VCC makes it happen. If the guest has a smartphone and an Internet connection, the VCC can facilitate great conversation. We are thrilled to have again earned the long-term trust of the FS1 team.”

 

To experience the VCC in action, watch ‘The Herd with Colin Cowherd’ on FS1, Monday-Friday from 12:00 to 3:00 PM ET Eastern.

 

VCC Caller Cloud white glove service is available immediately. For information and to get started contact sales@thevcc.tv

 

ABOUT THE VCC (THE VIDEO CALL CENTER, LLC)

 

The VCC is a technology and production services company devoted to the handling of IP Video remotes-by-smartphone and putting them on the air through patented caller acquisition technology, workflow, and automation (US patents #8,767,031, #9,654,731, #10,904,386 China patent #ZL 201380050976.3, Japan Patent 0149126001 and other patents pending). The VCC licenses its software via its AirFirst platform and provides caller acquisition and production services. VCC has helped clients produce more than 20,000 remotes over hundreds of broadcast and web programs, supporting NBCU, Major League Baseball, CBS, Fox TV Stations, CNN, Discovery, Fox Sports Networks, Hearst interactive, international Emmys, TLC, NBATV, NFL Network, Paramount+, WWE, Vice, Bally Sports, and many others. Examples of programs and complete information about the VCC are available at https://www.thevcc.tv/

 
Post Date : 04/20/2022
Title : VCC Granted Patents in EU, Japan, South Korea, and Canada - The Video Call Center
Description :
VCC announced today it has been issued patents for our Caller Queue® process and system in the European Union (#3446445), Japan (#7023274), and South Korea (#2360662). The patent has also been allowed in Canada, Australia, and Israel. The new patents increase VCC’s portfolio to twelve. Our Caller Queue process underpins the AirFirst™ platform and is widely used to produce popular TV shows for Discovery Channel, TLC, Food Network, NBCUniversal Television Distribution, and many others.
 
    “While bringing a video caller to air is increasingly common, seeing it done well at scale is not. VCC’s professional clients and patent offices worldwide recognize the VCC’s intense focus on underlying processes that contribute to improved productivity, high quality, speed, and ease-of-use are unique. As VCC moves into new markets, this differentiation is valued for use in productions of all kinds, from network televisions and news to visual radio. Large and small corporations alike who value efficient production teams and whose brands are synonymous with quality depend on VCC.”
 
    – Larry Thaler, VCC CEO
 
Caller Queue enables the producers of a show to:
    -Invite virtually unlimited numbers of viewers anywhere in the world to use their smartphones, tablets, and computers to participate on-air, and on-screen, in a live television production
    -Create a branded, virtual “green room” to retain guests prior to air. Guests can digitally sign legal releases and watch the show’s progress while waiting.
    -Sort, filter, and prioritize available video callers to best meet creative requirements
    -Communicate with callers to screen and prepare them prior to their appearance on air
 
The VCC is a technology and production services company devoted to handling IP Video remotes by smartphone and putting them on the air through patented caller acquisition technology, workflow, and automation. VCC licenses its technology within and outside the video production industry and provides caller acquisition and production services. VCC has helped clients produce more than 25,000 remotes over hundreds of broadcast and web programs, supporting NBCU, Major League Baseball, CBS, Fox TV Stations, CBS, CNN, Discovery, Fox Sports Networks, Hearst interactive, International Emmys, TLC, NBATV, NFL Network, Paramount+, WWE, Vice, Bally Sports, and many others. Examples of programs and complete information about the VCC are available at https://www.thevcc.tv/


Post Date : 05/19/2022
Title : The Video Call Center’s Larry Thaler on AirFirst, Solutions To Meet Increase in Live Remote Productions
Description :
NAB 2022 Perspectives:The Video Call Center’s Larry Thaler on AirFirst, Solutions To Meet Increase in Live Remote Productions 
New platform provides cloud-controlled management for IP-based models
Long before COVID transformed live sports production, The Video Call Center was pioneering solutions that allow content creators to get camera feeds from virtually any device into a live-production environment. From their Caller Cloud and Caller Queue solutions to HAT (host automation technology), The VCC has been at the forefront in harnessing the power of smartphone cameras as a live source while also opening the door for operations folks to rethink the conventional control room.
At NAB 2022, The Video Call Center showcased its newest service: AirFirst. The company calls the first cloud-controlled management system for live IP-based remotes. SVG caught up with The Video Call Center CEO Larry Thaler to learn more about how AirFirst enhances operational efficiencies and to get his take on the first in-person NAB Show since 2019.
 





What was your company’s strategy heading into this NAB Show, the first one in-person in three years?
 
It was the first time that we’ve publicly shown AirFirst, the new platform that we’ve put out. We’ve been doing remotes through smartphones for seven years now, and all of our knowledge is in this platform. All of the efficiencies gained in our operation are built into AirFirst.
 
Inevitably, for example, [prospective clients we met with] were saying, “We install all these Skype TX boxes, and we’re struggling to keep up with the volume. It’s too much work. People don’t know their Skype names; we don’t know whether they’re downloading Skype TX or have downloaded Skype for business, which doesn’t work at all. We’re getting lousy results.” We can help you, and we could take hours and hours out of your day by making the connections really efficient. There were lots of people who came to us and said, “We’ve been jury-rigging with Zoom or [Microsoft] Teams.” Those people were really drawn to the platform, and having the opportunity to show that to them was just great.
 
Can you tell us more about AirFirst? What does it deliver to the live-production industry?
AirFirst was really the only thing we were showing at [NAB 2022]. Of course, we still have our services business, Caller Cloud, but, quite frankly, what we wanted to do is to show that this capability can be in anybody’s hands and that we not only are willing to share that technology with people but are willing to train people in what we do. Attendees were very excited.
 
We had a very major broadcaster from the Middle East who came by who was struggling to do the volume of remotes that they have. One of the things that we were sharing with people was that we have a very large news customer now who’s doing approximately 25,000 remotes a year and we took 20 minutes or more off each of those remotes. When you multiply that out, that’s a big number of hours saved. We’re very excited to be doing that — not only for them but for other people as well.
 
Were there any additional trends or common pain points that emerged as you talked to NAB 2022 visitors throughout the week?
 
I think the thing that we heard the most was that, at the beginning of the pandemic, people installed whatever they could find as quickly as they could in order to get on the air. An “any port in the storm” kind of strategy. Nobody expected it to last this long. Not only are they having to use those same workflows that were hurried together, [but] they are seeing the volume of work that they’re doing in that way growing, and they can’t handle it. That’s when you need something that can handle the volume and can handle it across the whole team. That seemed very valuable to them.
 
What was your general assessment of NAB 2022? How did it feel being back at an in-person trade show after so long?
 
We had a great show. First of all, it was great to get in touch with people in person again. It felt really nice. It felt like the world was a bit more normal. We found that people were drawn to what we had, and it was great to see some old faces and meet so many new people as well.
 
This interview has been edited for length and clarity.
Post Date : 07/18/2022

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